Terms & Conditions

Huffy Jewels is an online shop offering distinctive jewellery pieces. All jewels are created exclusively by hand in our workshop to the utmost level of quality and craftsmanship.

This website has been created by D.Stavropoulos & Co Company Ltd. (Huffy Jewels). Access to and use of the Website is subject to the following terms and conditions.

By using the Website, the user implicitly and unconditionally accepts the Terms and Conditions. Therefore, we hereby recommend reading them carefully. Should the user not accept the Terms and Conditions, he/she is hereby kindly asked to leave the Website.

If you need assistance for any reason, please contact us at info@huffyjewels.com

You can either contact us by phone, Monday-Friday from 9.00AM to 5.00PM (Eastern European Time Zone, GMT+02.00), at +30 210 3247054.

 

Payment

We accept payment via PayPal or by credit/debit card such as Visa, MasterCard, American Express, Discover.

For payments by deposit to our bank account, please contact us at sales@huffyjewels.com. You are kindly requested to send us the bank receipt of the deposit via fax or e-mail in order to proceed to the order. Please note your name on the bank transaction.

 

Shipping

We shall attempt to deliver the goods to the address you specify for delivery. You are responsible for making arrangements to receive the goods and if the goods are held at the post office or other delivery company's depot because no one was available when the goods were delivered, then it is your responsibility to swiftly collect the goods. It is important that the addresses supplied by you to us are accurate. 

 

Since everything is custom made just for you, please allow some time for your order to be dispatched.

Please allow 2-7 business days for your product to be dispatched from the date of complete payment.

 

We ship products nationally by Geniki Taxydromiki and internationally through Hellenic Post and we provide you with the unique tracking number upon the shipment of your package.

It may not be possible for us to deliver to some countries. If an order is received with a delivery address outside the territories stated, you will be contacted by our sales department. 

Please note that we are currently not able to deliver to P.O. Boxes or military bases.

 

Custom duties

Any additional taxes and duties assessed by customs are the responsibility of the customer.

 

Returns

We will be happy to exchange or refund your items with proof of purchase.

All items must be shipped back within 10 business days after they are received. Should you receive an item you have ordered that is defective, damaged or not what you ordered, please contact us as soon as possible. Our sales department will help you resolve any issues as quickly as possible by delivering another item, replacing your order or refunding the amount paid.

Discounted and sale items are final sales and nonreturnable. 

Return products to:
Huffy Jewels
4, Skouze Str.
10560, Athens
Greece

When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

A prompt refund of the price of the goods will be issued once all the information referred to above is received. The credit card used for the original purchase will be credited with the original price. If there are any problems with your refund, a member of our finance department will contact you. Money (minus original shipping cost) will be refunded within 48 hours of receiving the returned item.

For all returns, except where the item is faulty or dispatched in error by us, you will be required to arrange and pay for the return of the products to us.

Purchases made via the Internet or via Mail-Order cannot be returned to one of our stockists’ shops.

 

Privacy Policy

By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es), so that we can process and fulfill your order.

Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

Huffy Jewels will never share your contact details with any other company or person.

 

Intellectual Property

Excluding any explicit exceptions made (intellectual rights of third parties, associates and authorities), the entire content of the website, including pictures, graphics, photographs, designs, texts, services provided and all files of this site in general are property, registered trademarks and services trademarks of Huffy Jewels, and of its providers and are protected by the relevant provisions of Greek and European law as well as those of international conventions. Therefore, none of those may be in whole or in part the subject of sale, copy, amendment, reproduction, republication nor uploaded, transferred or distributed in any way, excluding cases of isolated saving on a simple personal computer for personal and not public or commercial use and without deletion of their indication of origin from the website of this present e-shop.

 

Agreement

By ordering any of our Products, you agree to be bound by these terms and conditions.